Exceptions:
Stolen packages after being delivered MUST file a claim and open an investigation with usps or ups.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds:
Unfortunately at this stage of business and being that all products are made to order all sales are final. We do not accept refunds. We sincerely apologies for any inconvenience caused.
Order Cancellation :
You may cancel your order as long as your order is still in process. Once your order has been shipped, you cannot cancel your order.
You can always contact us for any return question at massiherbs@gmail.com
